Thank you for entrusting us with your order. To proceed with the purchase, kindly provide your full name (or company name), delivery address, and contact number. Once we receive this information, we will promptly prepare an invoice for you. The invoice will include our bank account details and other pertinent payment information. Upon verification of the invoice details, you may proceed with the payment. Following a successful transaction, our manufacturing facility will initiate the production process, and we will coordinate the timely delivery of your medical equipment. We appreciate your cooperation and look forward to fulfilling your order efficiently.

Thank you for your prompt payment. Typically, our standard delivery period is around 10 days. We prioritize efficiency in our processes to ensure a swift turnaround. Upon confirmation of your payment, we will initiate the production process. Once the device is ready for shipment, we use DHL for expedited air freight, known for its reliability and speed.

Throughout the production and shipping phases, we will keep you updated on the progress. You can anticipate receiving your medical device within approximately 10 days from the date of payment. For more precise delivery estimates or to track your shipment, please refer to the product details or contact our customer support team. We appreciate your trust in our services and look forward to delivering your medical device promptly. If you have any further inquiries, feel free to reach out to our dedicated customer support team for assistance.

We have local bank accounts in Europe, North America, the United Kingdom, Australia, etc. Transfers are more convenient and secure. 

Certainly. We understand the importance of optimizing tax considerations for our clients. Our team is well-versed in international trade regulations and will work diligently to explore any available avenues for minimizing taxes on your purchase. To discuss specific tax-related requirements or to explore potential options, please provide our sales team with the necessary details, and they will assist you in navigating the applicable tax considerations. We are committed to ensuring a transparent and cost-effective transaction for our clients.

Ensuring user proficiency is a priority for us. All our devices are designed for easy operation. We offer complimentary online training with a training Manual for each user. Additionally, a detailed user manual is provided, guaranteeing that every client has the resources needed to confidently and effectively operate our devices.For further assistance or to arrange training, please contact our dedicated customer support team. We are committed to providing the necessary tools for your team's success. Thank you for choosing our products.

We are pleased to offer a comprehensive 2-year FREE warranty on all our medical devices. During this period, if any issues arise, we will provide complimentary repair services at no additional cost.

Post-Warranty Service:

Beyond the initial 2-year period, we continue to support our customers. In the event of any issues, we only charge for spare parts and shipping, with no additional labor costs.